Questions & Answers

How do you ship Type-E Marking Paste?

Your package usually ships within 24 hours via FedEx or USPS on business days. Orders placed on the weekend ship Monday. You will receive tracking information with your order.

Can you tell me about payments?

Select your preferred payment method during secure checkout. If you would like to place a bulk order please contact us at +1 805.669.7242 or email

What's your 30 Day Money Back Guarantee Return Policy?

Try Type-E Marking Paste risk-free.

If for any reason you are not completely satisfied with your purchase, you may return Type-E Marking paste tubes in their original condition within 30 days of delivery and we will provide a refund or replacement.

To return or replace a tube, please follow these instructions:

1. Obtain a Refund Ticket ID before sending your tubes back to us by calling +1 805.669.7242 or email

2. Please have your Order Number ready and we will provide shipping instructions.

Returned tubes without a Refund Ticket ID will not be accepted.

Where can I find the material safety data sheet (MSDS)?

The MSDS is available on the product page and via this link.

What molecular tracers authenticate genuine Type-E Marking Paste?

Type-E Marking Paste contains encrypted, secure DNA sequences that uniquely identify our genuine product. DNA can help your company prevent and deter warranty fraud, counterfeiting, and unauthorized modifications to your products. We offer forensic analysis to positively identify your genuine OEM work.